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Volunteer

Thank you for your interest in joining our team of volunteers at BC Cancer - Victoria.

BC Cancer – Victoria is currently accepting applications for volunteers.

Information
Volunteers are a part of the multi-disciplinary cancer care team and play an important role in providing high-quality, patient and family centred, care and support to people visiting the cancer center. They enhance the experience of patients, family, and friends during the cancer journey. 

Whether you have been affected by cancer, have a healthcare career goal, or just want to be involved in your community, we welcome your application. 

We are currently accepting applications.

Requirements

There are no educational prerequisites however compassionate, empathetic, non-judgemental people match the needs of our patients.  Applicants must meet the following requirements: 

  • Must be 18+ years of age.
  • Volunteers need to commit to one 4-hour shift a week for a permanent shift, or a minimum of two 4-hour shifts per month as a casual and be able to volunteer for a minimum of 6 months.
  • All shifts take place on a weekday, from Monday to Friday, in the hours of 8:00am - 4:30pm, so must have availability during that time.  
  • If you are a current or former patient, we respectfully request that you be one year post active treatment before you consider applying to volunteer.  If you have lost a loved one, we also ask that you wait one year before you consider applying to volunteer.
Volunteers are pre-screened from their application, and if there is a role that matches the skills, interests, and availability of the applicant, they are interviewed to further determine their suitability as a volunteer.  

For applicants that progress, the next step involves reference checks and completing a criminal record check.  Successful applicants must complete a New Volunteer Orientation as well as some online training courses.

Learn More

For more information about volunteering with BC Cancer - Victoria, please contact Kate Wood, Regional Coordinator - Volunteer Services by email at viccvolunteers@bccancer.bc.ca or by phoning 250-519-5669.




Volunteer positions

Patient Experience Volunteer

Patient Experience volunteers enhance the patient experience by assisting with navigating the Cancer Center and getting to appointments, by supporting and comforting patients, family members, and visitors with friendly interactions as they arrive at the Center, and by connecting patients with Supportive Care resources available at the Center. 

Responsibilities:
  • Greet patients and visitors.
  • Follow direction of the staff in respective areas as requested and within the boundaries of your role as a volunteer.
  • Direct patients and visitors to where they can find a wheelchair if needed.
  • Support patients with using the courtesy phone to call a taxi.
  • Sit with patients and visitors in the main reception area on the first floor while they wait for their ride.
  • Introduce patients to the services of the BC Cancer - Victoria library and Medical Librarian to find resources as appropriate.
  • Share Supportive Care resources with patients. 
Patient Experience Shifts are: 8:00am - 12:00pm, 8:30am - 12:30pm, or 12:00pm - 4:00pm

We are currently accepting applications for this position.


Patient Comfort Volunteer 

Patient Comfort volunteers enchance the patient experience by offering support and comfort to patients, family members, and visitors in waiting rooms throughout the Center with friendly interactions, companionship, offering activities from a mobile cart, and by connecting patients with Supportive Care resources available at the Center. 

Responsibilities: 
  • Ensure patients and visitors are in the correct waiting rooms and that they have checked in at a reception desk.
  • Offer navigation as appropriate.
  • Follow direction of the staff in respective areas as requested and within the boundaries of your role as a volunteer.
  • Direct patients and visitors to where they can find a wheelchair if needed.
  • Sit with patients and guests in waiting areas before appointments as appropriate to ease anxiety.
  • Circulate through waiting rooms with printed activty sheets and reading materials to offer patients.
  • Top up information brochures throughout the Center.
  • Introduce patients to the services of the BC Cancer - Victoria library and Medical Librarian and other Supportive Care resources as appropriate and needed.
Patient Comfort Shifts are: 8:00am - 11:00am, 11:00am - 2:00pm, or 
2:00pm - 4:30pm

Coming Soon!
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