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Volunteer

Thank you for your interest in joining our team of volunteers at BC Cancer - Victoria.

BC Cancer – Victoria is welcoming new volunteers at our centre.

Information
Volunteers are a part of the multi-disciplinary cancer care team and play an important role in providing high-quality, patient and family centred, care and support to people visiting the cancer center. They enhance the experience of patients, family, and friends during the cancer journey. 

Whether you have been affected by cancer, have a healthcare career goal, or just want to be involved in your community, we welcome your application

Requirements

There are no educational prerequisites however compassionate, empathetic, non-judgemental people match the needs of our patients.  Applicants must meet the following requirements: 

  • Must be 18+ years of age.
  • Must be able to provide proof they are fully vaccinated for COVID-19.
  • Volunteers need to commit to one 4-hour shift a week for a permanent shift, or a minimum of two 4-hour shifts per month as a "floater" and be able to volunteer for a minimum of 6 months.
  • All shifts take place on a weekday, from Monday to Friday, in the hours of 8:30am - 4:30pm, so must have availability during that time.  
  • If you are a current or former patient, we request that you to be one year post active treatment before you consider applying to volunteer.  If you have lost a family member, we also ask you to wait one year before you consider applying to volunteer.
Volunteers are pre-screened from their application, and if there is a role that matches the skills, interests, and availability of the applicant, they are interviewed to further determine their suitability as a volunteer.  

For applicants that progress, the next step involves reference checks and completing a criminal record check.  Successful applicants must complete a New Volunteer Orientation as well as some online training courses.

Learn More

For more information about volunteering with BC Cancer - Victoria, please contact Kate Wood, Regional Coordinator - Volunteer Services by email at viccvolunteers@bccancer.bc.ca or by phoning 250-519-5669 ext. 695669.




Volunteer positions

Patient Experience Volunteer

Role: Welcoming new and returning patients and visitors on the first and second floors and assisting them with navigation throughout the centre.

Responsibilities:
  • Greet patients and visitors.
  • Follow direction of the staff in respective areas as requested and within the boundaries of your role as a volunteer.
  • Direct patients and visitors to where they can find a wheelchair if needed.
  • Return used wheelchairs to designated areas for staff to clean.
  • Support Patients with using the courtesy phone to call a taxi.
  • Sit with patients and visitors in the main reception area on the first floor while they wait for their ride.
  • Introduce patients to the services of the BC Cancer - Victoria library and Medical Librarian to find resources as appropriate.
Patient Experience Shifts are: 8:30am - 12:30pm or 12:30pm - 4:30pm

We are currently recruiting volunteers for this role.Click here to apply online


Patient Comfort Volunteer 

Role: To support patients and visitors in waiting rooms on all 3 floors and in non- clinical areas within the centre.

Responsibilities: 
  • Ensure patients and visitors are in the correct waiting rooms and that they have checked in at a reception desk.
  • Offer navigation as appropriate.
  • Follow direction of the staff in respective areas as requested and within the boundaries of your role as a volunteer.
  • Direct patients and visitors to where they can find a wheelchair if needed.
  • Educate patients regarding the Patient Experience board and comment cards where they can provide their ideas and feedback.
  • Support patients in ACU clinics to read their PRISM form if needed.  
  • Sit with patients and guests in waiting areas before appointments as appropriate to ease anxiety.
  • Support patients awaiting Molecular Imaging to read their intake form if needed. Direct them to wait for a technician to assist them if they are unable to complete any part of the form themselves.
  • If accompanying patients to Radiation Treatment waiting area, ensure appointment card is placed in the basket at the correct Radiation Vault.
  • Return used wheelchairs to designated areas for staff to clean.
  • Introduce patients to the services of the BC Cancer - Victoria library and Medical Librarian to find resources as appropriate and needed.
Patient Comfort Shifts are: 8:30am - 12:30pm or 12:30pm - 4:30pm

We are currently recruiting volunteers for this role. 
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