The BC Cancer Compassionate Access Program (CAP) is now a secure online web-based system  through which physicians across the province can submit requests, check the status of their requests, and receive notification via email about the outcome.

Tumour Group designates, as well as the Program Designate, can enter their information online. Dispensing hospital pharmacies across the province will also be able to view all requests online.

This system is maintained and updated by the CAP Office which can be contacted at cap_bcca@bccancer.bc.ca. More details on the application and review process can be found below under Policies & Procedures in III-45 Compassionate Access Program.

The Community Oncology Network Referral (CONRef) system is a secure, web-based platform that enables BC Cancer physicians to electronically submit referrals for systemic therapy and medical care to Community Oncology Network (CON) sites. The system facilitates the secure transfer of patient information, referral details, treatment protocols, and preprinted orders from the referring physician to the designated CON site. 

BC Cancer physicians can submit referrals to most Health Authority CON sites. For sites without CAIS or Cerner access, the referring physician must ensure that all necessary patient-specific documents (e.g., consultation notes, pathology reports, imaging) are attached to the referral. For all referrals, designated staff at each CON site receive email notifications of new referrals and can log in to the system to review, print necessary documents, or access patient information through an EMR. Referring physicians will receive an email confirmation once the referral has been received by the CON site. 

To access the CONRef system, visit https://conref.phsa.ca/. For account setup or support, please contact CONRef@bccancer.bc.ca. 

• The provincial Community Oncology Network Referral Procedure III-110 can be found on the Shared Health Organizations Portal (SHOP) quick link  
• Please reference your new account information for instructions on how to use the system 
• Additional information and best practices for physicians and CONRef users can be found here in an information bulletin released in 2025.
  

The Provincial Systemic Therapy Program policies have moved to the Shared Health Organizations Portal (SHOP), and a quick link has been created for easy access.

• BC Cancer Benefit Drug List
  

• BC Cancer BCG Prioritization Form
  

• Filgrastim (G-CSF) PharmaCare Coverage

• Health Canada Special Access Program

• Oncology Drugs With Special Ordering Procedures
  

• Manufacturer Patient Assistance Programs
  

• PharmaCare Special Authority Request

• Financial Support Drug Program
  

• BC Cancer Compassionate Access Program
  

• Drug Registration Request
  

• Other Drug Funding Information
  

The Systemic Therapy Scheduling Guide provides guidance for nurse and chair times required to provide BC Cancer protocols. This guide should be used alongside the protocol, nursing and clinical judgment, and consideration for individual circumstances for each patient's care and treatment schedule. This is a planning tool to guide best practice in scheduling and should not be used without operational and patient specific consideration.