Support services
The following support services are available at BC Cancer – Victoria. For more information, click the links below or call 250-519-5500 or toll-free (in BC)
1-800-670-3322.
An Indigenous patient navigator (IPN) works with the cancer care team to deliver supportive, trauma-informed and culturally safe care to Indigenous patients and their families. Patients who identify as Indigenous, First nations, Metis, Inuit, Status and Non-Status, can access IPN services.
For more information, visit
Indigenous Cancer Control
To contact the BC Cancer - Victoria Indigenous Patient Navigator directly, please call 250-889-5145 or email VicIPN@bccancer.bc.ca.
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An interpreter may be booked for appointments. To request an interpreter, mention it to the clerk when they contact you to set up your first appointment or call the Provincial Language Service at 604-297-8400 or toll-free (within BC) 1-877-228-2557 to book in advance.
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The
library offers a collection of resources to help patients and families cope with cancer. The library is located on the 3rd floor and is open Monday to Friday, 8:00 am to 4:00 pm (excluding statutory holidays). To contact a librarian, email
library_vic@bccancer.bc.ca or call
250-519-5517 or toll-free (within BC)
1-800-670-3322 ext. 695517.
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Pharmacy
The pharmacy is located on the 2nd floor across from the 2nd floor reception and is open Monday to Friday, 9:00 am to 5:00 pm (excluding statutory holidays). To contact the pharmacy, call
250-519-5510 or toll-free (within BC)
1-800-670-3322 ext. 695510.
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Transportation
For more information on transportation assistance to and from cancer treatment appointments at BC Cancer – Victoria, visit
Transportation & Lodging.
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Victoria oncology intimacy & sexual health (VOIS) clinic
The VOIS clinic is for people with gynecologic cancers. Cancer and its treatments can cause changes to your sexual health. Your sexual health is an important part of your overall health. A nurse practitioner is available to talk to you about your sexual health goals. They work with you to create a plan to support your needs. Speak with your doctor and ask for a referral to the VOIS clinic.
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